104 Job openings found

 (Individual Contributor Role) Job Overview:As a Customer Success Manager , you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption ...

Role Overview The Head of Operations is a senior leadership role responsible for overseeing the operational performance, service delivery, and governance of the Customer Success and Implementation functions within gulfHR. The role ensures strong customer experience outcomes, consistent and scalable implementation delivery, and effective operational coordination across teams. It focuses on ...

Our support processes and team are already established. We therefore need someone who can take ownership of the function, proactively review support performance, identify recurring issues and gaps, drive corrective actions, engage proactively with customers, and continuously look at opportunities for automation and improvement. About the RoleWe are looking for an ...

As the Partner Experience Manager, you will play a pivotal role in cultivating positive relationships with our partners and ensuring their success within our solution. You will be responsible for managing the end-to-end partner experience, from onboarding to ongoing support, and driving initiatives to maximise partner satisfaction, retention, and expansion ...

Role Overview The Customer Support Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.   This role is 70% reactive support (handling ...

Position SummaryWe are seeking an experienced and highly organized Project Manager to lead and standardize the end-to-end onboarding process for new customers, particularly large enterprise accounts. Department: Customer SuccessThis role is critical to ensuring smooth customer implementation, reducing onboarding delays, improving customer satisfaction, and eliminating revenue leakage caused by inconsistent project ...

# Senior Customer Support Executive**Location:** Mumbai – Borivali West**Job Type:** Full-Time**Department:** Customer Support / Customer Experience**Experience:** 2–5 Years ### About Malkansview Malkansview is a Mumbai-based financial education and trading & investing organisation, focused on helping individuals understand stock markets, trading, investing and financial concepts through structured learning programs, courses and community-based support. ### ...

About the Client:Our client,is a fast-growing AI-powered SaaS platform helping D2C and SMB brands scale profitably through intelligent planning and automation. Trusted by several leading consumer brands across India and globally, If you’re passionate about working in a high-growth, tech-driven environment and enjoy building strong client relationships — this opportunity could ...

Job Summary:We are seeking a seasoned professional with 6-7 years of experience in managing Digital Adoption Platform team atManager level and work along with our growing Customer Success team within our Digital, Data and Technology function. Thisrole is crucial in enhancing the end-user experience across our software portfolio, ensuring the ...

We are looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to ...