189 Job openings found

Our support processes and team are already established. We therefore need someone who can take ownership of the function, proactively review support performance, identify recurring issues and gaps, drive corrective actions, engage proactively with customers, and continuously look at opportunities for automation and improvement. About the RoleWe are looking for an ...

# Senior Customer Support Executive**Location:** Mumbai – Borivali West**Job Type:** Full-Time**Department:** Customer Support / Customer Experience**Experience:** 2–5 Years ### About Malkansview Malkansview is a Mumbai-based financial education and trading & investing organisation, focused on helping individuals understand stock markets, trading, investing and financial concepts through structured learning programs, courses and community-based support. ### ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Job Title: Customer Support Executive (Night Shift)Company: Speed Global SolutionsShift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off)Typing Speed- 30WPMLocation: H169, Sec.63 Noida (201301)Salary: 28K to 38K in hand Key Responsibilities:• Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel ...

We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...

Job Title: Customer Relationship Manager Experience: 7-9 years Qualification: MBA in Marketing/Customer Relations Gender: Male/Female Job Responsibilities: Develop and maintain strong customer relationships to enhance brand loyalty. Manage CRM software, track customer interactions, and analyze engagement data. Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence. Implement SEO strategies to improve online visibility ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Technical Support Engineer responsibilities include: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams   Job brief We are looking for a Technical Support Engineer to provide enterprise-level assistance ...