14 Job openings found

BASIC PURPOSE: The Assistant Manager, Training for BPS will oversee Process Trainers and VNA Leads, ensuring the delivery of training programs focused on process training, communication and soft skills development, and SOP compliance. This role drives process governance, operational efficiency, and continuous improvement, aligning training with business objectives. The Assistant Manager will ...

Training Need Analysis & Capability Building Conduct regular Training Need Analysis (TNA) across stores to identify skill and performance gaps. Partner with Regional Business Managers and Store Managers to align learning initiatives with business objectives. Create region-specific learning plans based on sales performance, mystery audit findings, customer feedback, and operational requirements. Drive capability-building initiatives ...

Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment for plant roles Onboarding, induction & employee placement Employee Relations & Development Support employee development initiatives Address and resolve employee grievances Coordinate international travel documentation HR Operations & Compliance Prepare HR data for financial audits Support HR budgeting activities Ensure labour law & ISO documentation compliance Manage TNI, Competency Framework, PMS, Time & Attendance Administration Oversee ...

Job Requirements Role/ Job Title: Training Content Manager – Cross Sell Function/ Department: Retail Banking > Cross Sell > COE Job Purpose: This role is responsible to create & oversee innovative, easy to use and striking content for 2k+ learners, spread across different Turbo centers. S(he) will be the evangelists for use of new ...

Training ● Conduct and evaluate training need identification by working closely with various leadersacross the organization and having a full understanding of their functionalities.● Prepare and present on TNI requirement for Organization and Employee in consultManager HR. and propose training plans.● Design, develop, deliver various training programme, e learning courses, workshop ...

 A vigorous professional with over 10+ years of experience in core Human Resourcesin Healthcare/Pharmaceuticals Industries. Talent Acquisition - Handling end to end recruitment (Exposure of Nepal &Tanzania) Manpower Planning & Budgeting. Induction & Orientation - Provide training to every new joinee (On Boarding). Learning & Development - Prepare TNI, ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

 Team Management of Qas on Transaction Audit for Branch Managers Other Verticals.  Audit Completion on Time  Timely feedback sharing with Stakeholders  Identifying Gaps and share recommendations  Identifying TNI and sharing with Training Teams  Audit the Auditor to maintain accuracy  Individual Role in driving compliance requirements with Branch Managers/Partners  Managing Compliance Case  Working on multiple compliance projects

Position Title: Manager - TrainingReports to: Business Head Business Unit: Business ExcellenceLocation: Delhi, AerocityExperience: Minimum 5 years of experience in Retail Industry.  Key essentials of the role: Content Development – Behavioral Training, Customer service & communication Employee Induction Brand Training Customer service & feedback Designing communication Excellent communication skills Role/Responsibilities: - In House Training Design & Delivery (TNA / ...