260 Job openings found

AI / Data Engineer Location - Mumbai Background Education ● Computer Science, AI/ML, Data Science, or related technical background preferred ● Strong practical AI builders preferred over purely research-focused candidates Past Experience ● 2–6+ years in AI/ML/data engineering ● Experience building production AI systems preferred ● Experience with LLMs, RAG ...

About the Role We are looking for a visionary and hands-on Founding Product & Technology Lead to build and scale our flagship B2B SaaS platform from the ground up. This is a leadership role for someone who enjoys building products from scratch, defining technology strategy, making architecture decisions, and leading high-performing engineering teams. As ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Description:-As Program Manager, you will establish and direct the Program Management Office for a large, multi-functional division spanning Customer Service, Operations, Underwriting, Grievance, and Partner Management. You will act as the operational engine for our most critical initiatives, establishing the frameworks to track progress, manage risks, and ensure cross-functional alignment. ...

Job Summary: We are seeking an experienced Senior Data Analyst to drive data-driven decision-making across business functions. The ideal candidate should possess strong expertise in analytics, data engineering, automation, and stakeholder management. This role requires hands-on experience in building scalable ETL pipelines, analytical data models, automated reporting systems, and advanced analytics ...

Role SummaryWe are looking for a Marketing Automation Specialist to manage customer lifecycle communicationsacross Email, SMS, WhatsApp, Push Notifications, and RCS. The role involves campaign execution,marketing automation, audience segmentation, performance analysis, and customer engagementinitiatives.Key Responsibilities● Plan, execute, and optimize campaigns across multiple communication channels.● Create and manage automated customer journeys ...

Business Analyst – Lending Technologies About the Role We are looking for a skilled Business Analyst with strong experience in requirement gathering, documentation, and cross-functional coordination to support technology initiatives across our lending business. The role involves working closely with Business, Risk, Product, and Engineering teams to translate business needs into clear and ...

Job Details: Position: Customer Support ExecutiveLocation: Navi Mumbai Experience: 1-3 YearsKey Responsibilities Handle customer queries via phone, email, chat, WhatsApp, and support tickets. Assist investors with account opening, KYC, onboarding, SIP registrations, redemptions, and transaction-related queries. Provide support regarding mutual fund products, investment processes, and platform functionalities. Coordinate with AMCs, RTAs, and internal teams to resolve customer concerns within ...

Hiring Field Sales Executive for Advertising and Media Company at Delhi Position: Field Sales ExecutiveLocation: Delhi NCRExperience: 1+ yrsWorking Hours: 10:00 AM to 6:00 PM (Saturday Half Day)Salary: Fixed salary + Travel Allowance + IncentivesOpen Position: Multiples About Company:We are a rapidly growing advertising and media company that operates a hyperlocal digital ...

Based on the information provided, here is a professional Job Description for the Deputy Manager – Human Resources role: Deputy Manager – Human Resources (BFSI) Location: Open (Candidate must be willing to relocate if required)Salary Range: ₹70,000 – ₹1,00,000 per monthWorking Hours: 9:00 AM to 6:00 PM About the Role We are seeking an ...