30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...
2 Opening(s)
10.0 Year(s) To 14.0 Year(s)
25.00 LPA TO 32.00 LPA
Job Responsibilities
Understand business security requirements and develop accurate and realistic design plan along with risk mitigation solutions for the project.
Have a broad technical and deep security-based background.
Able to take highly technical requirements & create easy to understand, complete standard operating procedures
The Analyst works with multiple technology platforms and interfaces with ...
2 Opening(s)
3.0 Year(s) To 8.0 Year(s)
2.00 LPA TO 6.00 LPA
Be well versed with the process and should be able to provide solution to team members.
Manage a team of 15-20 employees
Ensure Program adherence to Client & internal InfoSec/compliance guidelines.
Handle Customer escalation calls
Identify training needs, plan and train staff, ensure updated procedures are in place and updates are cascaded to the ...
3 Opening(s)
7.0 Year(s) To 12.0 Year(s)
2.00 LPA TO 6.00 LPA
[11:49 AM, 12/29/2022] Sayantani: Hi[11:50 AM, 12/29/2022] Sayantani: SrNo KRA Detailed Description of the KRA
1 Timely inspection for RMinward
1.Monitor inspection for all raw material inwarda. Cable- testing of copper and master batchb. Other RM ( carton, boxes, ribbons/cords) for strength, bending, material andprint quality.2.Ensure all RM clearance done within specified ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
8.00 LPA TO 12.00 LPA
Role:You will be responsible for:
Ensuring hygiene on core sales operations including creation and execution of SOPs for:
a. Timely raising of invoices and collection of payment by liaising with accounts andsales teamb. Timely processing of refunds and cashbacksc. Updation of customer records, project details etc.d. Resolving customer escalations within defined timelines.
2. ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.00 LPA TO 3.20 LPA
Role Objective
We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...
4 Opening(s)
5.5 Year(s) To 7.5 Year(s)
11.00 LPA TO 15.00 LPA
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.00 LPA TO 3.50 LPA
Role Objective
We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...
1 Opening(s)
10.0 Year(s) To 16.0 Year(s)
25.00 LPA TO 40.00 LPA
Qualification
Any Graduate - Post Graduate/ PMP (Desirable)
Experience Level (Yrs)
Overall Exp 15+ years Operations Management experience. Strategic Lead Experience – Minimum 3+ years.
Key Responsibilities
Operations Management
- Oversee project operations, responsible for quality, productivity and delivery of assigned project(s)
- Add value with Process improvements, Planning & Execution as per objectives.
- Effort Optimization ...
2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
0.00 LPA TO 16.00 LPA
We are looking at an FTE size of 100 they should have managed internally
Credit card collections experience is mandatory with 7-8 yrs collections experience
O2C or AR profiles would not fit in for this profile
Outbound voice process
UAE shifts since it’s a UAE client
No Sunday holiday it will be Fri
PRINCIPAL RESPONSIBLITIES
1. Handle ...