380 Job openings found

End to End handling of iCRM Closures Coordination with customers for end-to-end resolution Coordination with departments and sharing of RCA Process improvement Monitoring quality of the closures in iCRM Key Performance Indicators Resolution of customer escalations & Complaints within TAT RCAs and Improvement in the processes to control escalations Improvement in customer request resolution %

Job Title: Area Service Manager Grade: Division/Department: Profile Division Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...

1. IT Service & Support Management Lead day‑to‑day operations for all enterprise applications to ensure system stability, performance, and availability. Monitor application health dashboards and ensure proactive issue prevention and resolution. Manage incident and service request lifecycle, ensuring closure within defined SLAs/TATs. Identify recurring issues and drive problem management activities to eliminate root causes. Ensure ...

Key Responsibilities End to End closure of customer email/ Grievance Coordination with respective team for closure of the cases Coordination with departments and sharing of RCA Monthly presentation of MIS/PPT Preparation and Updation of SOP’s Process improvement Handling cancellation process Key Performance Indicators Technical Skills: Resolution of customer escalations & Complaints within TAT RCAs and Improvement in the processes to control ...

Role SummaryThe Clinic Manager is responsible for the overall management of clinic operations, client experience, and client facing staff performance at Crown Vet. This role ensures the highest standards of service delivery, operational efficiency, and brand representation, while acting as the key liaison between clients, clinical teams, and the senior ...

  About the Role We are looking for a proactive and field-focused Fleet & Rider Operations person to manage end-to-end rider/drivers responsible for UCO (Used Cooking Oil) pickups across Pune. The role involves rider recruitment, scheduling, route planning, performance tracking, and ensuring smooth pickup operations with restaurants and partner outlets. Key Responsibilities Fleet ...

Job Title: Technical Manager Department: Learning & Development Location: Surat (Corporate Office) Reporting To: DGM – L&D Role Purpose The Technical Manager – Civil (L&D) will be responsible for designing, delivering, and managing technical learning programs for internal teams and external stakeholders. The role bridges civil engineering expertise with structured capability development, ...

Key Responsibilities & KRAs Project Onboarding & Mandate Execution Lead end-to-end identifying and onboarding of new developer mandates Coordinate legal, commercials, inventory, pricing & payment milestones Design mandate Proposals (pricing logic, channel mix, absorption plan) Ensure seamless handover to Sales team KPIs 100% mandate readiness within agreed timelines Zero commercial or inventory ambiguity post-launch Team Leadership & ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing customer service operations, material installation, building and maintaining strong client ...

We are looking for a proactive and customer-focused Team Leader – Client Servicing to oversee and manage the client servicing team for our courier aggregation platform. The ideal candidate will ensure seamless customer experience, timely issue resolution, and strong coordination between clients, internal teams, and courier partners.  Team Management  Lead, guide, and ...