492 Job openings found

# Senior Customer Support Executive**Location:** Mumbai – Borivali West**Job Type:** Full-Time**Department:** Customer Support / Customer Experience**Experience:** 2–5 Years ### About Malkansview Malkansview is a Mumbai-based financial education and trading & investing organisation, focused on helping individuals understand stock markets, trading, investing and financial concepts through structured learning programs, courses and community-based support. ### ...

Our support processes and team are already established. We therefore need someone who can take ownership of the function, proactively review support performance, identify recurring issues and gaps, drive corrective actions, engage proactively with customers, and continuously look at opportunities for automation and improvement. About the RoleWe are looking for an ...

The job description is as below: Purpose of the RoleTo ensure timely, accurate, compliant, and scientifically justified responses to regulatory and customer queries related to pharmaceutical and medical device testing, in alignment with global regulatory and accreditation requirements. Key Responsibilities 1. Regulatory Query ManagementReceive, log, track, and respond to regulatory queries, including US ...

Job Title: Assistant Manager II/Deputy  Manager I Department: Membership (Customer Support profile) Reports to: Deputy Vice President   Experience:2-3 years Required Qualification: Diploma/Graduate in Commerce/Finance/Business Management Diploma in IT or equivalent Preferred Qualification: Diploma/Graduate in Commerce/Finance/Business Management, Diploma in IT or equivalent. Candidates with experience in phone banking in banks/Insurance/MF, client servicing role shall be considered favorably Skill, Knowledge &Trainings: The incumbent ...

  Job Summary:Company is looking for a motivated and empathetic Customer Support Executive to join ourteam. In this role, you will act as the first point of contact for customers, ensuring their queriesare handled promptly and professionally.You will play a key role in maintaining high customer satisfaction by resolving issues, providingaccurate ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Job Summary We are looking for a motivated and empathetic Customer Support Executive to join our team. In this role, you will act as the first point of contact for customers, ensuring their queries are handled promptly and professionally. You will play a key role in maintaining high customer satisfaction by resolving issues, providing accurate product information, ...

Team Manager-Outbound Customer Care - CLCM   Job Title : VC-Team Mgr-Outbound Customer Care   Business Unit (PA) : Virtual Care   Team : PhoneBanking Care   Reports to (job) :  State Head / Unit Head   Location of role : Pan India   Job Fn : Service   Role Type: Supervisory Role No of direct reportees:  12 Travel Required: No     Job Purpose Responsible for managing a team ...

Role Summary The Senior Executive – CRM will manage customer relationships, handle customer queries and requirements, coordinate with Projects and Accounts teams, follow up on payments, maintain CRM records, prepare reports, and ensure timely closure of customer-related activities while achieving assigned targets. KRA: Task / Activities Handle customer queries, requests, and concerns and ...