Customer Care & Collection officer(Hybrid)- Andheri
Job Description:
We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location.
Job Description:
- Coordinate with Branches for receivables list for calling
- Devise payment schedule plans as per the pending payments
- Establish initial communication with the customers for collections through mails / phone calls
- Negotiating or finalizing resolution deals
- Ensuring issuance of receipts on receiving the outstanding payments
- Maintaining data of all the transactions with respect to payment collection & outstanding in the system
- Prepare and present reports on collection activities and progress
- Coordination with the customers for loan processing and documentation
Skills Required:
- Effective communication skills
- Experience in working at an advanced level MS-Excel
- Strong Organizational and time management skills
- Must be self-managed, responsive, & dedicated to customer support.
- Ability to work in a collaborative manner
- Proactive & techno-savvy
- Preferred experience in Customer care for collections for Credit card/ loans recovery
Key Skills :
Company Profile
The Organization is the Brand name of Ramtirth --- and --- Company Pvt. Ltd. The Organization is a social health care venture, a thought leader, and a pioneer in the concept of Medical Loans in India. Since its inception in 2011, it has been at the forefront of providing innovative medical loans to patients. The company has carved a niche for itself in the expansive and captivating medical loan space through innovation, pricing, prompt services, and reliability. The Organization co-founded by Mr. Jose Peter and Mr. Dheeraj Batra, is a social health care venture, which offers medical loans to the traditionally un-bankable, using innovative risk assessment tools that allow them to --- people outside the formal banking system. Patients borrow from and repay the organization directly leaving them free to get treated wherever they choose to do so. They have been recognized as one of India’s most exciting social innovations by:
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