Technical (IT)Customer Support Executive - Pune

Technical (IT) Customer Support Executive - Pune

1 Nos.
38332
Full Time
0 To 1.0 Year(s)
2.58 LPA TO 3.00 LPA
IT- Hardware/Embedded/VLSI/Telecom
Education/Teaching/Training/E-Learning/EdTech
Job Description:

We have an opening for the position of Technical Customer Support Executive for a Reputed Company for the Pune location.

 

Job description:

  • Support schools and parents through email/ phone.
  • Handling inbound calls for customer support.
  • Outbound calls for customer support.
  • Coordinate with technicians for GPS device installations in school buses.
  • Visit schools for on-ground support as and when required.

 

Desired Profile of the candidate skills:

  • Ability and willingness to learn.
  • Computer literate. Basic knowledge of Excel.
  • Tech-savvy
  • Language proficiency – English, Hindi

Job Location – Pune Travel may be required (Work from the Office)

 

 

 

Company Profile

Company is in to Educational IT Industry. Owned by IIM Kolkata Alumni.  Their product is Mobile App and Software for Educational segment.

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