Technical (IT) Customer Support Executive - Pune
Job Description:
We have an opening for the position of Technical Customer Support Executive for a Reputed Company for the Pune location.
Job description:
- Support schools and parents through email/ phone.
- Handling inbound calls for customer support.
- Outbound calls for customer support.
- Coordinate with technicians for GPS device installations in school buses.
- Visit schools for on-ground support as and when required.
Desired Profile of the candidate skills:
- Ability and willingness to learn.
- Computer literate. Basic knowledge of Excel.
- Tech-savvy
- Language proficiency – English, Hindi
Job Location – Pune Travel may be required (Work from the Office)
Company Profile
Founded by an experienced tech entrepreneur with a background in mobile and enterprise solutions, the company is committed to improving learning outcomes through smart, user-friendly technology tailored for the education sector. A leading player in the edtech segment, this platform is designed to streamline communication between schools, teachers, and parents. It offers a comprehensive solution for managing digital diaries, attendance, homework, announcements, and event updates—all in real time. Trusted by hundreds of educational institutions across multiple countries, the platform supports multilingual access and enhances parent-teacher collaboration.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.