Technical (IT) Customer Support Executive - Pune
Job Description:
We have an opening for the position of Technical Customer Support Executive for a Reputed Company for the Pune location.
Job description:
- Support schools and parents through email/ phone.
- Handling inbound calls for customer support.
- Outbound calls for customer support.
- Coordinate with technicians for GPS device installations in school buses.
- Visit schools for on-ground support as and when required.
Desired Profile of the candidate skills:
- Ability and willingness to learn.
- Computer literate. Basic knowledge of Excel.
- Tech-savvy
- Language proficiency – English, Hindi
Job Location – Pune Travel may be required (Work from the Office)
Company Profile
A leading player in the Educational IT industry, founded by an IIM Kolkata alumnus. The company specializes in mobile-first software solutions tailored to the unique needs of educational institutions.
Recognized as the #1 EdTech company based in Pune, India since 2012, the organization has consistently delivered innovative digital products that simplify and enhance operations for schools, preschools, and daycares.
Key Highlights:
1100+ educational institutions actively using the platform
450,000+ mobile app downloads
Presence in 11+ countries with a growing global client base
Their commitment to solving real-world challenges through intuitive technology continues to set them apart in the EdTech space.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.