Executive - Technical Support - Pune IT Industry

Executive - Technical Support - Pune IT Industry

1 Nos.
10716
Full Time
0 To 1.0 Year(s)
1.00 LPA TO 2.00 LPA
Job Description:

 

We have an opening for the post of Executive- Technical Support   for a Leading IT company for their Pune Office.


Please find the details for the same:

 

Education: -Graduate

Gender: Male


 Job Profile:

  • Need to Handle Customer Query on Call.
  • Giving Technical Support over phone.
  • Giving on line Training regarding the app to the school authority.
  • Handle post sales query on phone regarding the app.
  • Need to visit schools for giving training if sometime required(not on daily basis)
  • Good personality and Communication skills 
  • Ready to do field.
  • Bike,  Smart phone and laptop is must.
  • Should be initiator and problem solving 
  • Ready to work in team 
  • Identify customer all technical problem and will visit in client location and resolve their problem. 
  • Must be having the stage presenc.

Note: Complete Training regarding the Product (Mobile Application) will be provided.

 

Candidate Profile:-

  • Smart
  • Excellent communication in English and Hindi
  • Idea about Smart phone and Mobile Apps.
  • E. ( Computer/ CS / IT) or BCA
  • Fresher or 6 months experience candidate will be preferable 

 

Company Profile

A leading player in the Educational IT industry, founded by an IIM Kolkata alumnus. The company specializes in mobile-first software solutions tailored to the unique needs of educational institutions.

Recognized as the #1 EdTech company based in Pune, India since 2012, the organization has consistently delivered innovative digital products that simplify and enhance operations for schools, preschools, and daycares.

Key Highlights:

1100+ educational institutions actively using the platform
450,000+ mobile app downloads
Presence in 11+ countries with a growing global client base

Their commitment to solving real-world challenges through intuitive technology continues to set them apart in the EdTech space.

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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