168 Job openings found

Job BriefWe are currently hiring a Sr. Executive- CRM- Health Insurance or Pharma to lead our Sales function with the purposeof the company’s strategic goalsRole and Responsibilities• Overseeing the relationship with customers handled by your team.• Resolving customer complaints quickly and efficiently.• Keeping customers updated on the latest products in ...

Answering Customer Inquiries: Addressing customer questions regarding products, services, or company policies.    Handling Complaints: Resolving customer complaints and issues in a professional and timely manner.    Providing Customer Support: Offering assistance and guidance to customers, potentially troubleshooting issues or providing technical support.    Making Outbound Calls: Contacting customers to provide updates, follow up on orders, or promote products.    Maintaining Accurate ...

About the role:Customer Engagement: ✓ Engage key stakeholders, build business relationships and support implementation of business solutions with due identification of customer needs, improvement opportunities, and monitor progress/results, for quality delivery on timely basis✓ Represent the voice of the customer, and gauge engagement levels, to provide input into every core ...

1) Client Relationship Management: • Develop and maintain strong, long-lasting relationships with key accounts. • Act as the primary point of contact for assigned accounts, addressing their needs and concerns promptly. • Conduct regular business reviews and meetings with clients to assess satisfaction and identify opportunities for improvement. 2) Account ...

Building long-term relationships with customers. Addressing customer concerns and complaints. In coordination with Sales head creating sales plans to generate revenue. Make daily Customer Feedback Calls and Special occasion calls. Using CRM programs for data capturing and review of sales. Maintain data confidentiality and produce as and when required by management. Building and maintaining profitable relationships ...

About the Role: The  Guest Relations Executive is responsible for managing and enhancing the guest experience by ensuring exceptional service standards, addressing guest inquiries and concerns, and building strong relationships to drive customer satisfaction and loyalty.  Additionally, they collaborate with internal teams to uphold brand standards and contribute to the company’s ...

Key Responsibilities – Build and maintain long-term relationships with high-net-worth individuals, luxury customers, and VIP clientele. Ensure exceptional customer service and a personalized shopping experience for all customers, both in-store and online. Proactively address customer inquiries, concerns, and complaints, offering timely and effective solutions. Track customer satisfaction and manage feedback to improve service offerings ...

Key Responsibilities • Customer Relationship Management • Serve as the primary point of contact for customers, addressing inquiries and concerns. • Maintain long-term relationships with clients and ensure high customer satisfaction. • Follow up on orders, payments, and after-sales support. • CRM & Data Management • Maintain and update the CRM system with accurate customer ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...

Responsibilities Client relationships Account managers work to develop and maintain strong relationships with clients. They may work with multiple small accounts or a few larger ones.    Customer service Account managers handle customer complaints, answer questions, and address concerns.    Sales Account managers work with the sales team to identify opportunities to expand current client contracts. They may also be ...