381 Job openings found

Job Summary We are seeking experienced professionals with a minimum of 1.8 year of hands-on experience in the US or UK Mortgage domain. The ideal candidate should possess strong knowledge of mortgage processes, excellent communication skills, and the ability to work in a fast-paced environment. Key Responsibilities Handling inbound phone calls, chats, and ...

Job Title: Branch Manager – Agency Channel (Insurance) Role Overview The Branch Manager – Agency Channel is responsible for driving business growth through the agency distribution model by recruiting, training, and managing insurance advisors. The role focuses on achieving premium targets, building a high-performing agency force, ensuring compliance, and strengthening the company’s ...

   Job Title : Customer Experience Manager  JOB PURPOSE AND SCOPE The role requires close collaboration with internal stakeholders (Marketing, Sales, Quality Assurance, Regulatory Affairs) and the global Customer Experience team to deliver seamless and compliant customer journeys for both patients and healthcare professionals (HCPs). This role will be responsible to evaluate current ...

We are looking for an experienced and result-oriented Sales Leader to drive revenue growth, build and mentor a high-performing sales team, and achieve aggressive business targets. The ideal candidate should have prior experience in an IT/SaaS-based company, possess strong leadership capabilities, and be skilled in handling enterprise sales, client acquisition, ...

Job Title: Sales Team Leader – Centrifugal Pumps Location:  Any Location in Saudi ArabiaIndustry: Industrial Pumps / Oil & Gas / Energy / Process IndustriesReporting To: Division Manager   Job Purpose To lead and drive the sales team in achieving revenue targets for centrifugal pump products as well as other mechanical Products in any of the assigned ...

Senior E-commerce Operations Executive 📍 Location: Mumbai, Maharashtra 💰 Salary: ₹40,000 – ₹50,000 per Month 💼 Experience: 2–6 Years 🏢 Industry: E-commerce | D2C | FMCG | Consumer Products | Retail 🕒 Employment Type: Full-Time Job ID: OGHR-SEOE-0726 Senior E-commerce Operations Executive Jobs in Mumbai Orbit Global HR Consultants LLP, one of India's leading E-commerce Recruitment Agencies and ...

Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

The job description is as below: Role Purpose Lead the Business Analytics and Project Management function for Real Bites by building reliable dashboards, improving MIS discipline, tracking cross-functional projects and converting business data into actionable decisions. The role requires a hands-on manager who can manage people, data, automation and senior-management reporting in ...

Position Title Business Internal Audit - Team Member Business Unit Department -Internal Audit and Assurance  Business Location - Mumbai Reporting to Business Internal Audit - Team Lead Job Purpose The Business Audit – Team member is responsible for •Independently executing High Quality Internal Audit of the business & Enterprise Functions providing independent, objective assurance to the Senior ...