Post Sales Manager - Real Estate Industry - Mumbai (Borivali(W)
Job Description:
We are having an urgent opening for the position Post Sales Manager of for a reputed company in Real estate Industry at Mumbai (Borivali(W) Location.
Job Description:
An experienced Post Sales Manager to join our Post Sales team, responsible for managing customer relationships from sales to possession. The ideal candidate should have a strong experience in real estate post-sales processes.
Key Responsibilities:
- Sending a Welcome mail to our Booking clients
- Manage and track customer interactions from sales to possession.
- Ensure data accuracy, integrity, and security.
- Oversee post-sales processes, including documentation, payment tracking, and possession handover.
- Ensure timely communication with customers and stakeholders.
- Generate reports and analytics on customer satisfaction, sales performance, and process efficiency.
- Ensure high customer satisfaction levels through effective issue resolution and communication.
- Conduct regular customer feedback surveys and implement improvements.
- Coordinating client legal queries
- Collecting the legal documents
- Preparing a draft for Sale Agreement
- Sharing the same to the client and confirming the draft for final sale agreement
- Coordinating client with the Bankers
- Complete end-to-end Process From Booking Till Handover of Flats.
- Lead and train a team of customer relationship executives.
- Ensure team performance meets targets and objectives.
IT Skills
- MS Projects.
- MS Excel.
- MS Word.
Soft Skills
- Effective communication skills.
- Decision Making ability.
- Planning & Organizing.
- Team Player.
- Effective Spoken English.
Benefits:
- Well defined Leave Policy with Paid & Sick Leaves apart from an annual Holiday List.
- Annual Bonus.
- Open, Young and Vibrant Culture.
- Working with minds that are here to develop Dynamic and Exciting Projects that will become Landmarks of the future.
Key Skills :
Company Profile
Organization was established in 1976 as a private, residential and commercial developer in Mumbai. Their emphasis on classified living spaces, nestled among the greenery of western suburbs, has evolved into an illustrious signature over the last 4 decades. Their priority is always to bring a fine balance between expertise and services to deliver projects par excellence. With the second generation of the family setting a firm foothold in the company and in the industry, the Organization has grown into newer dimensions and industries.
The Organization's Wedevelopment is a novel concept started in the year 2017 in the space of Redevelopment. Wedevelopment is an innovative society-centric process created through extensive research and getting executed through a unique collaboration of empaneled experts. It is in short a complete system to manage the end-to-end process of Self Redevelopment in a hassle-free way.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.