Front Desk Executive-Navi Mumbai (Kharghar)

Job Description:

We have an opening for the position of Front Desk Executive for a Reputed Company at the Navi Mumbai (Kharghar) location.

Job profile: 

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Receive, direct and relay telephone messages and fax messages.
• Route calls to specific people.
• Call persons waiting for visitor and book them a room to meet in.
• Pick up and deliver the mail.
• Arrange appointments.
• Issue parking passes.
• Prepare travel vouchers.
• Take and relay messages.
• Update appointment calendars.
• Schedule follow-up appointments.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Maintain the general filing system and file all correspondence.
• Assist in the planning and preparation of meetings, conferences and conference telephone calls.
• Maintain an adequate inventory of office supplies.
• Respond to public inquiries.
• Provide word-processing and secretarial support.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.
• Assist the Executive Director and other staff as requested.
• Deliver excellent customer service, at all times.
• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
• Provide reports, as required, for housekeepers and management.
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.
• Maintain personal knowledge by completing in-house training and workbooks.
• Carry out instructions given by the management team and head office. 

Skills/Qualifications:  

• Having good telephonic talking style
• Having good Verbal Communication,
• Having good knowledge on Microsoft Office,
• Will be a good Listener.
• Having good Professionalism,
• Having Customer Focus,
• Can Handles Pressure