Executive - Order Fulfilment - Delhi (Lajpat Nagar)
1 Nos.
60651
Full Time
2.0 Year(s) To 5.0 Year(s)
0.00 LPA TO 5.50 LPA
ITES / BPO / KPO / Customer Service / Operations
FMCG/Foods/Beverage
Job Description:
We have an opening for the position of Executive - Order Fulfilment for a Reputed Company at the Delhi (Lajpat Nagar) location.
Key Responsibilities :
- Execute and manage order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers.
- Accounts & backlogs management, proactively communicate changes/delays and make known to internal partners for alternative option whenever possible to mitigate escalation due to shipping delays
- Liaise with 3rd party logistic to ensure timely delivery or pickup and respond to customers request for shipping information when needed.
- Work with Finance on AR, AP issues & follow up when needed. Monitor and Follow-up on opened/unconfirmed PO.
- Ensure effective collaboration with Sales and Planning departments Distribution Centers and Supply Chain to enable the optimization of order fulfillment.
- Process and create invoices against PO and orders received across channels in tally/ERP
- Be a central POC for sales and supply teams to provide visibility against pending orders, processed order status, dispatch priorities, finalizing margins and agreements.
- Coordinate with customer teams for scheduling appointments, PRN and GDN
- Create Sales MIS and other reporting dashboards for all necessary stakeholders
- Tracking Secondary sales and offtakes by channel and stock positions in each key accounts and distributors
- Coordinate with the logistics team and courier partners for delivery within TAT for all orders
- Tracking return orders & processing credit notes against the orders and sharing the communication for such customers in a timely fashion
- Resolve any shortage , damage and expired queries with each customer through appropriate liaison with SC and finance functions
Candidates Profile :
- Hardworking
- Positive attitude
- Punctual
- Confident
Key Skills :
Company Profile
Their journey started with three friends with a shared vision. It was simple- introduce people to real good coffee. Today, they are making high-quality, freshly roasted coffee accessible to everyone with our exclusive products.They only use beans that have been certified Grade-A to make our coffee.Are known for our super easy coffees they have a few things in common—they’re high quality, quick to prepare & taste great.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.