Customer Relationship Executive - Delhi (Okhla Phase 2)

Customer Relationship Executive - Delhi (Okhla Phase 2)

1 Nos.
58311
Full Time
1.0 Year(s) To 4.0 Year(s)
0.00 LPA TO 3.60 LPA
ITES / BPO / KPO / Customer Service / Operations
FMCG/Foods/Beverage
Job Description:

We have an opening for the position of Customer Relationship Executive for a Reputed Company at the Delhi (Okhla Phase 2) location.

 

Key responsibilities :

  • Responsible for taking calls, and responding to emails and chats.
  • Handle customer complaints, and provide appropriate solutions and alternatives within the time limits
  • The candidate will be aligned with our Customer Support vertical and help us manage/resolve customers' queries, handle escalations and complaints of dissatisfied customers & giving the best resolutions.
  • Strong ability to multitask and take fast decisions independently 
  • Maintains composure and patience with customers 
  • Strong listening and presentation skills 
  • Ability to multitask, prioritize, and manage time effectively. 
  • Passionate, ambitious, and aspiring toward Customer Support

Working Days - 6 days

Candidate Profile :

  • Good English communication and English writing skills.
  • Good follow-up skills
Company Profile

Their journey started with three friends with a shared vision. It was simple- introduce people to real good coffee. Today, they are making high-quality, freshly roasted coffee accessible to everyone with our exclusive products.They only use beans that have been certified Grade-A to make our coffee.Are known for our super easy coffees they have a few things in common—they’re high quality, quick to prepare & taste great.

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.