Customer Support Executive - Vashi(Navi Mumbai)
Job Description:
We are having an urgent opening for the position of Customer Support Executive for a reputed company at the Vashi(Navi Mumbai) location.
Job Description:
- Responding to inquiries of all the customers in the most efficient manner
- Regular updates and follow up with Clients / Liners /Shipping lines & Other service providers
- Container booking and placements with various Shipping lines/carriers etc
- Should be well aware of the various stages/procedures involved in C/clearing & freight forwarding
- Dealing with various transporters for arranging delivery at various CFS after approval of Operations department.
- Regular follow-up with internal departments to get updates on client issues.
- Maintaining data of all Clients / Potential Clients
- Up-To-Date reporting to clients with the cargo status pertaining to various shipments
Candidate's Profile:
- Fluency in Spoken and Written English
- Polite & good mannerism while dealing with all the clients & colleagues
- Computer Literacy (MS Office / Windows)
- Very quick in responding to Queries / Issues
- Should be able to think out of the box & focus on in-hand issues
Key Skills :
Company Profile
The Organ---zat---on ---s a well-establ---shed, h---ghly progress---ve ent---ty and an ‘---nnovat---ve --- prov---der’ deal---ng w---th every aspect of ---MPORT & EXPORT --- w---th pure determ---nat---on, unmatched eff---c---ency, and uttermost perfect---on. The Company ---s a young, dynam---c and enthus---ast---c ‘---nternat---onal --- Prov---der’ located at a strateg---c locat---on ‘Nav--- Mumba---’ wh---ch ---s very close to JNPT Port, one of the lead---ng ports ---n ---nd---a.The determ---nat---on to d---vers---fy globally and the extens---ve knowledge ga---ned through years of exper---ence has to lead us to expand our network ---n the major c---t---es of ---nd---a e.g. Al---garh, Bhadoh---(Varanas---),Moradabad, New Delh---, Pan---pat , Pune, and the ‘bus---ness assoc---ates’ ---n Chenna---, Coch---n, Ja---pur, Jodhpur, Kanpur & Tut---cor---n wh---ch enable us to prov---de qual---ty & prompt serv---ces towards both A---r & Sea sh---pments to/from ---nd---a.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.