Executive Post Sales- CBD Belapur (Navi Mumbai)

Job Description:

We are having an opening for the position of Executive Post Sales with one of our very reputed clients in the Real-estate Service Industry at CBD Belapur (Navi Mumbai).

Roles & Responsibilities:

• Welcome calls as per company requirements.
• Timely follow-up for Payments and registration as per the milestone.
• Escalation to be escalated to various departments as per the requirements
• Collection targets to be achieved
• Communication with clients and sales to be updated in sales tools
• Handle legal procedures of stamp duty & registration. Checking  Sale Agreements, Maintaining records of the Agreements and Registration
• handle all areas including agreements, payment collection, registration of sale deed, and handover
• Maintaining possession and maintenance status of the projects.
• Dealing with the customers and bankers for disbursements
• Handling Clients Walkins & interacting with them by email and calls in case of deviation.  
• Maintaining database. Handling CRM-related activities keeping the track of MIS.
• Maintaining and keeping all documents of clients which includes Builder-Buyer Agreement, Allotment letter, Payment receipts etc.
• Coordinating with marketing and sales department within the Company to ensure customer requests are handled appropriately and in a timely manner.
• Email to developers for customer queries & escalation. On emails and calls
• SOP to be followed
• MS office – Excel and word are a must.
• Good communication skills- English – spoken & written
• Email etiquette is a must.