Account Executive - USA

Job Description:

We are having an urgent opening for the position of Account Executive for a reputed company at USA location.

Job Description:

Responsible for business growth of the Home Health Agency, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and documenting daily calls on the CRM Software.

• Establishes monthly goals by referral source in collaboration with the Manager
• Completes Profiles on all assigned Accounts and Contacts on a timely basis
• Assists the Referral source in addressing concerns
• Submits a monthly schedule on the CRM (Customer Relation Management) software
• Enters all expenses on the CRM by account or contact
• Completes daily call logs on the CRM
• Establishes and maintains positive working relationships with current and potential referral sources.
• Builds and monitors community and customer perceptions of agency as a high-quality provider of services.
• Identifies opportunities for additional or improved services to address customer needs.
• Maintains comprehensive working knowledge of agency markets including key referral sources, and competitor’s market positioning.
• Maintains comprehensive working knowledge in the field of marketing and shares information with other team members
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the agency.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. 

• Position Qualification:
• Bachelor's degree in Marketing, Business Administration, or related field
• At least three (3) years experience in health care, preferably in-home care operations.
• At least one year of experience in sales is preferred.
• Demonstrated ability to be a team member
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of the Health care industry.
• Demonstrates excellent communication, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Proficient in computer skills through Microsoft office including Word and Excel