Front Desk Executive

We are looking for a professional and well-groomed Front Desk Executive to manage reception, visitor experience, calls, office coordination, and inventory support. The role requires excellent communication and customer service skills, along with strong coordination, organization, and proficiency in basic MS Office tools. The ideal candidate should create a welcoming client experience while maintaining professionalism and smooth front-office operations.

Key Responsibilities:

Front Office & Visitor Experience:
 Ensure to Greet the visitors, clients, and guests professionally and promptly.
 Inform concerned employees immediately about visitor arrivals.
 Offer basic hospitality to guests whenever required. Front Desk

Communication & Coordination: 
 Receive all incoming calls with proper telephone etiquettes.
 Answer calls politely and professionally.
 Transfer calls to the appropriate department or employee.
 Take complete messages when the concerned person is unavailable.
 Handle general enquiries client queries and provide with best solution.
 Ensure no important calls are missed. 

Office Inventory Management: 
 Maintain inventory records for Pantry and stationary item.
 Raise purchase requests whenever stock reaches at minimum levels.
 Coordinate with vendors for inventory requirements.
 Ensure availability of day-to-day office supplies. 

Reception Area Maintenance: 
 Maintain the decorum at the project to provide elite experience to the client.
 Ensure the reception area remains clean, relaxed, organized, and presentable.
 Coordinate with housekeeping for cleanliness.
 Ensure newspapers, magazines, brochures, visuals and company profile materials are properly managed.
 Monitor reception décor and display materials as per the company standards.
 Maintain all the emergency contacts at the reception desk.  Coordination with Internal Departments: 
 Coordinate with the Administration team for office maintenance.
 Coordinate with Security regarding visitor entries.
 Coordinate with Housekeeping to maintain reception & office standards.
 Coordinate with IT for office IT support. 

Grooming & Professional Conduct: 
 Maintain a neat, clean, and professional appearance.
 Follow the company's grooming standards.
 Display a pleasant personality and positive attitude.
 Must be aware of company legacy and introduce the company with complete ownership and confidence.
 Maintain confidentiality of company information.
 Demonstrate professionalism in all interactions.
 Be punctual and maintain excellent attendance. 

Job Specifications:
 Good communication skills and fluent in English, Hindi and Gujarati.
 Pleasant personality and professional appearance.
 Make entries in excel for visitors and follow-up calls to be done for site visits for projects.
 Strong interpersonal and customer service skills.
 Basic knowledge of MS Office (Word, Excel, Outlook).
 Good organizational and time management skills.
 Ability to multitask and coordinate effectively. 

Reporting To Assistant Sales Manager/Senior Executive