Zonal Key Account Engineer - Lucknow
Job Description:
Role Overview
The Zonal Key Account Engineer will manage field campaigns and provide technical support for diesel-engine installations and customer accounts. The role covers commissioning, troubleshooting, failure analysis, maintenance support, customer-service tracking, and identification of service-led business opportunities.
Key Responsibilities
- Manage field campaigns from initiation through timely closure.
- Support installation and commissioning of diesel-engine systems.
- Diagnose engine and aftertreatment-system issues.
- Conduct failure and root-cause analysis and coordinate corrective actions.
- Track maintenance-contract commitments and customer-service requirements.
- Maintain strong relationships with key customers and service stakeholders.
- Conduct equipment health checks and identify service opportunities.
- Support lead generation through customer engagement and technical assessments.
- Maintain accurate campaign, service, and closure records.
Required Skills
- Diesel engines and aftertreatment systems
- Engine installation and commissioning
- Troubleshooting and failure analysis
- Field-campaign ownership
- Key-account and customer-service management
Company Profile
The employer is a leading engineering and manufacturing organisation with a long-standing presence in power and energy solutions. Its portfolio includes internal-combustion ---, generator sets, industrial ---, and related aftermarket services used across infrastructure, railways, telecommunications, manufacturing, healthcare, data centres, construction, marine, and other essential sectors. Supported by strong research and engineering capabilities, advanced manufacturing facilities, and an extensive sales and service network, the organisation focuses on reliable, efficient, and increasingly sustainable solutions for customers in India and international markets.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.