Guest Relationship Executive - Bandra & Jogeshwari
Job Description:
Job Description:
We are looking for a dynamic and customer-oriented Guest Relationship Executive to deliver an exceptional experience to clients visiting our real estate projects and sales offices. The ideal candidate will welcome visitors, coordinate with the sales team, manage client interactions, and ensure a seamless customer journey from inquiry to site visit.
Roles & Responsibilities:
- Welcome guests warmly and provide exceptional customer service throughout their visit.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Coordinate with the sales team to ensure timely assistance and smooth client interactions.
- Maintain accurate records of walk-in clients, leads, and guest feedback in the CRM system.
- Assist in managing reservations, appointments, and guest check-ins/check-outs, as applicable.
- Ensure meeting rooms are clean and fully equipped with the required stationery and presentation materials before client meetings and site visit discussions.
- Ensure the reception and guest areas are well-maintained and uphold the organization's service standards.
Minimum Requirements:
- Relevant Experience: 3 Years
- Education: Bachelor's degree in Hospitality, Business Administration, or any related field.
- Skills: Experience preferably in the real estate industry. Strong customer-centric approach with the ability to handle guests professionally.
Company Profile
The Organization is a premier builder --- distinctive homes in some --- the finest locations in Mumbai. They have been actively involved in the areas --- property developments and construction for over 2 decades. Thier reputation is built on providing our customers with quality craftsmanship, innovative design and second-to-none after sales service. It is a reputation built brick by brick, home by home, in our single family and condominium home development. With having an edge over the residential projects now it has also diversified in building Commercial Complex. It manages a portfolio spanning across Residential, Commercial and Retail properties in Mumbai, the commercial capital --- India. Going forward, the company is continuously expanding its geographic base through acquisitions by leveraging on its established credentials.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.