Import Customer Service-Fort(Mumbai)

Import Customer Service-Fort(Mumbai)

5 Nos.
117217
Full Time
4.0 Year(s) To 6.0 Year(s)
4.20 LPA TO 6.60 LPA
Shipping & Maritime / Merchant Navy
Shipping/Port/Marine
12th / HSC - Commerce; B.Com - Commerce
Job Description:

Job Description:

Customer Service – Import

  • Handling shipments Air / Sea (LCL, FCL, AIR)
  • Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.
  • Preparing CAN copies and sending Cnee with arrival Details
  • Resolving the issues & query of customers regarding daily routing orders.
  • Execute order request – calls / email
  • Email suppliers, carrier & customers with shipping updates
  • Track shipments and confirm receipt & arrivals of shipments.
  • Ensure customer experience by addressing customer concerns and resolving issues
  • Responsible for answering and routing phone calls, handling enquires
  • Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.


Qualifications

  • Experience Required: 2-5 Years
  • Sectors: Air / Sea
  • Background: Logistics Only
  • Male Female Preference: Any
  • Location: Fort, Mumbai.

    Working Days & Timings: Monday to Friday (9:30 AM – 6:30 PM), 1st, 3rd & 4th Saturdays (Half-day, 9:30 AM – 2:00 PM), 2nd Saturday Off, and all Sundays Off.
Company Profile

Established in 2010, this organization is an integrated logistics solutions enterprise offering end-to-end logistics and distribution --- under one roof. With a strong presence across India and access to major global markets, it is recognized for dependable, effective, and efficient cargo handling. --- include air ---, ocean ---, customs clearance, warehousing, transportation, and project cargo management. Known for being Competent, Competitive, and Comprehensive, the company delivers seamless logistics solutions tailored to diverse client needs.

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  • Recruiters will evaluate your candidature and will get in touch with you.

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