Import Customer Service-Fort(Mumbai)
5 Nos.
117217
Full Time
4.0 Year(s) To 6.0 Year(s)
4.20 LPA TO 6.60 LPA
Shipping & Maritime / Merchant Navy
Shipping/Port/Marine
12th / HSC - Commerce; B.Com - Commerce
Job Description:
Job Description:
Customer Service – Import
- Handling shipments Air / Sea (LCL, FCL, AIR)
- Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.
- Preparing CAN copies and sending Cnee with arrival Details
- Resolving the issues & query of customers regarding daily routing orders.
- Execute order request – calls / email
- Email suppliers, carrier & customers with shipping updates
- Track shipments and confirm receipt & arrivals of shipments.
- Ensure customer experience by addressing customer concerns and resolving issues
- Responsible for answering and routing phone calls, handling enquires
- Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.
Qualifications
- Experience Required: 2-5 Years
- Sectors: Air / Sea
- Background: Logistics Only
- Male Female Preference: Any
- Location: Fort, Mumbai.
Working Days & Timings: Monday to Friday (9:30 AM – 6:30 PM), 1st, 3rd & 4th Saturdays (Half-day, 9:30 AM – 2:00 PM), 2nd Saturday Off, and all Sundays Off.
Key Skills :
Company Profile
Established in 2010, this organization is an integrated logistics solutions enterprise offering end-to-end logistics and distribution --- under one roof. With a strong presence across India and access to major global markets, it is recognized for dependable, effective, and efficient cargo handling. --- include air ---, ocean ---, customs clearance, warehousing, transportation, and project cargo management. Known for being Competent, Competitive, and Comprehensive, the company delivers seamless logistics solutions tailored to diverse client needs.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.