Sr. Executive - Customer support (Post Sales)- Kharghar
Job Description:
We have an urgent opening for the post of Sr. Executive - Customer Support (Post Sales)- (Infrastructure Industry) for Kharghar Location.
Responsibility :
- Should be able to handle customer queries for loan requirements, eligibity including finalization, liaison with banks and Home Loan finance companies etc.
- Working of loan eligibity of Customers particularly the self-employed customers but not limited to them
- Follow up with customers for KYC and loan eligibility documents.
- Should be able to prepare cash receipts after bifurcation of principal amount and service tax.
- Maintenance of Customer booking Records in CRM system, their accounts, statutory receipts from customer like GST, Stamp Duty, registration charges, legal charges etc.
- Working knowledge of TDS and Service taxes as applicable. To calculate month end demand from customer and updation of receipts from them.
- Attending to queries of Customer regarding their payments, dues, interest calculation, home loan and other related queries
- Coordinating with Home finance companies for project approval and home loan approval of customers
- Any other assignments given by management from time to time.
Note:Female Prefarred
Client's Profile:
Our client has a range of projects in various stages of planning and execution – from tenements, apartments…to a sprawling luxury bungalow and row houses. In addition, the company will offer all the comprehensive real estate management & maintenance solutions to its customers.
The company is spearheaded by IIT and IIM alumnus having a combined experience of developing and executing realty projects spanning over 15 million sq. ft.
With an innovative approach and a strong desire to build more than just homes, the company is envisioned to be Housing Partners of choice.
Key Skills :
Company Profile
Founded by an IIT/IIM alumnus, the organization focuses on creating modern, affordable lifestyles through well-planned residential townships. It aims to make premium living accessible to all by blending comfort, style, and convenience with affordability. Dedicated to promoting active and healthy living, the company develops large, integrated townships featuring modern amenities and everyday conveniences previously reserved for the privileged few. Each project is designed to offer lively, recreational, and thoughtfully crafted spaces that enhance quality of life.
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