1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities :
Handle customer inquiries through calls, WhatsApp, and emails
Manage room booking reservations efficiently
Contact customers regarding room availability, tariffs, and offers
Coordinate booking confirmations and ensure timely follow-ups
Respond to guest queries in a professional and courteous manner
Maintain customer records using CRM tools or MS Excel
Prepare and share daily booking and inquiry ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
Not Disclosed by Recruiter
Role Summary
We are looking for a Customer Experience & Application Support Executive to manage customer communication, application operations, complaint resolution, WhatsApp/IVR support, and event coordination. The role involves ensuring smooth application functioning, tracking and resolving customer concerns, coordinating with internal teams and developers, and preparing regular reports to improve customer ...