Account Manager – Delivery & Account Operations – Vashi

Job Description:

Job Summary

We are looking for a delivery-focused Account Manager who can own projects from brief to final output. The role involves understanding client briefs, asking the right questions, translating requirements into clear internal briefs, coordinating with creative teams, and ensuring quality-checked deliverables before sharing with clients.

Key Responsibilities

• Understand client briefs and clarify requirements through the right questions.
• Convert briefs into clear internal instructions for design/content teams.
• Assign and coordinate work with internal teams with realistic timelines.
• Conduct internal briefings and monitor project progress.
• Perform quality checks on all outputs before client sharing.
• Take internal approvals and sign-offs on deliverables.
• Share work with clients and manage feedback and revision cycles.
• Maintain proper documentation of briefs, approvals, and versions.

Key Requirements

• Strong brief understanding and requirement-gathering skills.
• Experience working with design/content/creative teams.
• Good project coordination and prioritization ability.
• High attention to detail and quality control mindset.
• Ability to manage multiple projects simultaneously.
• Strong communication and documentation skills.

Behavioral Traits We Value

• Ownership mindset toward delivery quality
• Clarity-first communicator
• Process-driven but flexible
• Calm under deadline pressure
• Solution-oriented approach

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and other benefits.
• Opportunities for career growth and professional development.
• Dynamic and collaborative work environment.