Quality Improvement Supervisor - USA

Job Description:

We are having an urgent opening for the position of Quality Improvement Supervisor for a reputed company at USA location.

Essential Job Functions/Responsibilities

• Responsible for the implementation and monitoring of the organization’s Quality Assessment Performance Improvement
•  Ensures that there are processes in place to monitor and measure all activities related to performance improvement.
•  Provides direction and coordination of quality improvement activities utilizing continuous quality improvement principles and methodologies.
•  Oversees Acute Care Hospitalization rate improving benchmark to established industry standards elevating Vital to Elite agency status.
•  Manages Therapy Utilization rate improving benchmark to established industry standards. Identify utilization issues by Examining the findings of related quality improvement activities including visit frequency when reviewing OASIS assessments utilizing risk assessment tools established by the agency monitoring and reviewing results of patient care evaluation studies and agency-specific utilization reports
•  Ensures that there are processes in place to monitor CHF Program; implements additional Disease Management Programs including Tele-health
•  Oversees activities related to clinical record review for data collection.
•  Compiles, trends, and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction.
•  Works collaboratively with Clinical Supervisors to assure documentation is complete and consistent with care and reflects legal requirements.
•  As a member of the Patient Grievance Committee collaborates with management personnel in the follow-up of concerns expressed by patients, families, and physicians. 

Job Title/Position:  Quality Improvement Supervisor

•  Establishes a process model for improvement and provides education and training to organization personnel on the performance improvement plan, as well as team development.
•  Assists in the review of OASIS assessments to ensure appropriateness, completeness, and compliance with federal and state regulations and organization policy, as needed
•  Responsible for ensuring processes to monitor and evaluate safety, risk management, and infection control programs.
•  Coordinates educates, and implements monitoring activities for safety, risk management, and infection control.
•  Coordinates mandatory in-service programs on OSHA regulations for safety and infection control.
•  Acts as a resource to personnel in identifying safety and risk management issues for patients and personnel.
•  Reviews all incident reports for completeness, risk, the standard of care determination, and appropriate follow-up. Maintains a log for trending and makes recommendations related to trends identified.
•  Maintains current knowledge related to home care safety and infection control standards.
•  Collaborates with Clinical Management Team to provide a process to promote and ensure employee orientation, competency, and in-service education programs.
•  Assists in the identification of skills for annual competence and provides in-service training support.
•  Maintains aggregate records of employee orientation and annual competency requirements as part of the Performance Improvement plan.
•  Monitor organization compliance with regulatory and accreditation standards.
•  Maintains current knowledge related to Medicare Conditions of Participation and the Community Health Accreditation Program (CHAP) standards to ensure that the organization is compliant with state, federal and accreditation guidelines.
•  Responsible for ensuring policies and procedures reflect all related local, state, federal and CHAP standards and makes recommendations for policy changes to the governing board.
•  Oversees/ensures compliance for the regulatory meetings including Professional Advisory Committee, and Clinical Record Review meetings at the required frequency
•  Acts as a resource to Clinical Supervisors regarding standards, policies, regulations and provides in-service training to leadership and personnel as needed in these areas.

Job Title/Position:  Quality Improvement Supervisor

•  Acts as a clinical resource to personnel.
•  Maintains updated nursing knowledge and skills.
•  Assists with administrative calls on a rotational basis and clinical calls as needed.
•  Provides assistance to the community education team in meeting community education needs.
•  Makes public speaking engagements as scheduled by the community education team.
•  Maintain positive relationships with referral sources.
•  Maintain a positive image in the community.
•  Acts as a representative of the organization at community meetings, civic and professional organizations as needed.
•  Promotes self-growth and collegial relationships with others in the home care industry.
•  Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks, and participates in professional organizations or societies.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications:

• Registered nurse with current licensure to practice professional nursing in the state.
• Bachelor’s degree in Nursing from an accredited program by the National League for Nursing.
• Three (3) to five (5) year's clinical nursing experience. (An emphasis on in-home care nursing is preferred).
• Excellent understanding of performance improvement, quality assurance, and utilization management.
• Is self-directed and able to work with minimal supervision.
• Has excellent coordination and communication skills.